previous workshop attendees had to say about
Mastering the Art of Customer Visits:
"It (the seminar) dealt
with real-world, practical every day issues that apply to my
work... I enjoyed the course and found it most worthwhile."
Senior Market Development Manager
enabled me to perform a more thorough planning of customer
visits and helped me to adjust my style...It was two days
well spent - the skills I learned will help me tremnedously
in the future."
Sr. Technology Manager
"I should have
attended a year ago before our customer visit program...We
could have doubled the value."
Global Business Manager
very concise and robust workshop that provides useful
explanations of the tools and methods to get the most value
from the customer visit."
Paul V. Gaetani
"I conduct many
customer visits via our Voice of the Customer efforts and
found this information helpful, relevant and affirming to
the process we follow."
Market Intelligence Manager
HID Global Minneapolis
provided me excellent guidance on how and what to ask
customers as well as how to analyze customer responses."
Cyber Optics Corporation