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2 - D A Y  W O R K S H O P
Getting the Voice of the Customer Right
Mastering the Art of Customer Visits

 Dates & LOCATION
 December 3-4, 2008
/ San Diego, CA


How to Register

Fee | Hotel Accommodations
Cancellations/Substitutions | No-Risk Guarantee
Workshop Attire


Online Registration Form Online Registration Form:
Use our on-line registration form.
Register by phone By phone:
Call our toll-free registration hotline -
1-800-338-2223
(or 781-891-8080)
Register by mail By Mail:
Download printable registration form and mail to:
Management Roundtable
92 Crescent Street
Waltham, MA 02453 USA
Register by Fax By Fax:
Download printable registration form and fax to: 781-398-1889

Exclusive Workshop Offer!
Every attendee of this workshop will receive a BRAND NEW EDITION of Ed McQuarries landmark book, Customer Visits: Building a Better Market Focus...read about this book on Amazon

Fee:
$1995/person. Fee includes all program materials, luncheons, continental breakfasts, networking reception and refreshment breaks. NOTE: This workshop is strictly limited to 35 participants - reserve early to ensure your seat.

Please Note:
The customer visit technique presented in this workshop was developed to meet the special needs of industrial and B2B markets. Specific industries that will gain the most benefit from this seminar include: computers, electronics, industrial equipment & supplies, medical devices, financial services, hospital supplies, and building infrastructure.

Schedule:
Registration /continental breakfast begins at 7:30 a.m. on Day 1; session begins at 8:00 a.m. and concludes at 4:00 p.m. on Day 2. See agenda for more details.

Location & Hotel Accommodations:
This workshop will be held at:

Paradise Point Resort & Spa
1404 Vacation Road
San Diego, Ca 92109

To reserve a room via the online booking service, please click here

To reserve by phone,, please call 858-274-4630 and mention that you will be attending  "Management Roundtable's Customer Visits Workshop". A limited block of rooms is available (please reserve early) at a special rate of $169 until 11/10/08.

No-Risk Guarantee:
Your satisfaction is 100% guaranteed – money-back or credit. If you’re not satisfied with the quality of this program, let us know in writing and we’ll refund your registration fee.

Cancellations/Substitutions:
You may send a substitute attendee in your place at any time with no penalty (please inform us in advance, if possible). Cancellations made within 5 business days are subject to a $200 administration fee or the full fee can be credited towards a future purchase. No-shows are liable for the full fee.

Workshop Attire:
We recommend attire in the category of "business casual". It is highly encouraged that you also dress in layers when possible to remain comfortable—please be aware that event facilities are notorious for temperature fluctuations throughout the day of the event.

Download Brochure


pdficon.gif (912 bytes) CustomerVisits.pdf

Course Info

Register Online

Register Today!
This workshop is limited to  35 participants. Early registration is strongly advised.