Management Roundtable


Session Two  

2

Evaluating & Choosing Opportunities
When ROI is Unpredictable
09/30/09
1-2:30pm ET
Jay Paap, President, Paap Associates
co-author of award winning article: Anticipating Disruptive Innovation

All projects should have a strong business case that shows the likelihood of a reasonable return on investment to the firm. For routine projects and incremental enhancements in stable markets, this is usually easy: market research and classic VOC provide hard data to compute a clear ROI.

However, truly innovative projects (and even routine projects in an uncertain economy) rarely have the hard numbers to support traditional ROI metrics. While believable market research projections may be lacking, there still has to be some logic, otherwise investments in 'blue sky projects' can lead to 'black holes.'
So how do you justify investment when so much is uncertain?
By asking the same questions of all projects, but shifting the focus of the analysis for the more uncertain ones, and using judgment and 'soft' data (e.g., trend information that indicates a high probability that someone will need a new product or service) in place of formulas and hard data.

In this session Dr. Paap will share a process that grew out of his work in the 90's with a group of nine major corporations on how to be more innovative (IBM, ATT, Dow, DuPont, Xerox, Motorola, and others). He will discuss the importance of shifting gate reviews from focusing on the plan for traditional projects to focusing on the opportunity for the more innovative. He will also walk you through six questions (NOMMAR) used to develop the business case and guide gate reviews for both types of projects:

N: Is there a customer need? (someone will want it)
O: Are their technology options? (someone can meet needs)
M: Is there a potential market? (someone will pay)
M: Is there a business model? (someone could do it)
A: Do we have a realistic approach? (we could do it)
R: Is it relevant? (we should do it)

The same questions are asked at every gate for all projects -- with a different expected 'quality' of the answer (from good story to good numbers) and focus (plan versus opportunity), as the projects move from certain to uncertain markets. These answers will guide your business case as well as your process.

Dr. Paap will tell you how to apply these principles to opportunity evaluation in today's unpredictable climate. Following an overview of the basic process he will answer your specific questions on the approach how and it can be adapted to your setting.

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* Participants will receive a copy of his article, "Anticipating Disruptive Innovation," which won IRI's annual Maurice Holland award for best article published in Research Technology Management in 2004.

Dr. Paap also leads one of Management Roundtable's highest-rated workshops, Technology Scouting to Accelerate Innovation, next offered April 2010 in Boston, MA.  Don't miss this chance to spend extended discussion time with one of the foremost authorities on innovation and external technology sourcing.  Seating is limited.


About Jay Paap

Jay Paap is President of Paap Associates, serves on the faculties of the Industrial Relations Center at Cal Tech and the Executive Program at The Sloan School (MIT), is a Fellow of The Society of Competitive Intelligence Professionals, and a PDMA Certified New Product Development Professional. He received his Ph.D. from MIT's Sloan School of Management with concentrations in technology management and organization design. Dr. Paap has been active in the management of technology for 35 years, and has consulted with industrial and governmental organizations for over 30 years. Prior to founding Paap Associates, Jay was Partner at Data and Strategies Group, Principal at Ampersand Ventures, Director of Corporate Consulting at Venture Economics, and Associate Director of the Technology Management Group at Pugh-Roberts Associates.


 


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